More About Our Kohler Products And Services
As an authorized KOHLER® generator dealer, we are committed to your satisfaction from start to finish. We offer Certified service and warranty our work! Our technicians are fully trained in all aspects of sizing, installing and maintaining your generator. We handle all the details so you don't have to. When you contact us, you can expect:
- A thorough assessment of your power needs, options and installation requirements
- A complete, personalized project quote
- Convenient scheduling of your installation
- Professional installation by Kohler-trained experts
- A thorough and hassle-free process from start to finish
What size generator do I need for my house?
Use the Sizing Tool to get an idea of your power requirements. For a detailed estimate, contact us. We can analyze your home's electrical load and specify and install your generator system.
What is the difference between RESAL and RESA generators?
RESAL generators come with a transfer switch. RESA generators come with a controller that offers access to advanced settings; a transfer switch is purchased separately.
Can I install my KOHLER generator myself?
Kohler recommends that you choose a local KOHLER Generators dealer or distributor to install your generator.
How do I learn about local installation codes?
Code requirements for installing standby generator systems vary nationwide. That's why Kohler recommends having a factory-authorized dealer install your system, since we will be familiar with local and national codes, make sure the generator is properly sized, and avoid code issues with local inspectors.
Does my generator purchase include a battery?
Generators ship without batteries to ensure that the freshest possible battery is installed at the jobsite. Your Operation Manual recommends the proper battery for your generator model. Batteries come in sizes that are readily available at any battery or auto-parts store.
What size transfer switch is best for my generator?
It's a good idea to have us (an authorized KOHLER dealer) perform an onsite analysis to determine which generator and transfer switch offer the best solution for your home.
What is the difference between a transfer switch that's rated for a service entrance and one that's rated for a non-service entrance?
A service-entry-rated switch comes equipped with a main-line disconnect breaker built into the transfer switch. This is a nationwide code requirement when the transfer switch is wired directly into the incoming main power line for whole-house power. A non-service-entry-rated switch requires the addition of a disconnect breaker at the jobsite. The service-entry-rated switch saves you time and money during the installation process.
How long can my generator run before I need to check the oil?
We recommend checking the oil level after every 8-24 hours of operation, depending on the size and model of the generator. Oil change and filter change frequency and other routine maintenance vary per model, especially during periods of extended power outage. Check the Operation Manual included with your generator for a complete list of required maintenance procedures and schedules.
How do I manually "power off" the generator set?
Open the generator hood or access door and flip the circuit breaker to the "off" position (you'll find the breaker near the digital controller). This shuts off power to the house (the load). It's a good idea to run the generator with no load for 2-5 minutes. Then press the "off" button on the controller.
How do I open the generator unit?
A large metal key is included in your owner's packet. Insert and turn the key 45 degrees to open the top hood or side-access door of the generator.